What We Collect and Why We Use It
We collect the information you provide when creating your account — full name, email address, phone number, and the mobile wallet details you use for deposits or withdrawals via bKash, Nagad, or Rocket. We also gather device and session data automatically: your IP address, browser type,
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and pages you navigate within the platform. This data serves three core purposes. First, it lets us process your transactions accurately — when a bKash deposit comes in, your wallet number and transaction reference must match your account record before funds are credited. Second, it allows
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us to keep your account secure by detecting unusual login patterns or access from unrecognised devices. Third, it helps us improve how the platform performs on mobile, where most of our account activity happens. We do not sell your personal data to third parties. We do
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not share your payment details — including Nagad or Rocket transaction IDs — outside of what is strictly required to process your transaction or comply with a lawful request. Retention periods vary by data type: active account data is held while your account remains open, and
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transaction records are retained as required by applicable financial rules. Availability of this service depends on your local law and the eligible regions defined in our terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.